We love watching as our users develop and succeed. We are well aware of the dynamic environment they navigate. Our clients’ needs are changing along with the HR industry and the employee’s market.
We are developing alongside you. This is why we provide a channel for quick communication, where users can easily report their ideas for improving tomHRM and adding new functions to the system.
Please find the contact form here.
How to use the form?
First of all, you need to identify the type of the ticket:
- Relates to a need that is missing from the application.
- New function that would make your work easier.
- Possible growth direction.
Example: I need to implement e-learning trainings for my employees. Are you planning to put such a function in place?
- Something has worked correctly and now it does not.
- Flawed design of an interface element.
- An error message that should not appear.
Example I cannot edit the leave balance as an administrator. I need help quickly!
If an incorrect type has been selected in the sent ticket, our team will retype it correctly and inform you about it in the response.
You also have to provide contact details, subject and ticket description in the form. If your ticket relates to any of the modules, specify it in the description.
What happens with a sent ticket?
We will first check whether the same or similar idea is already on our list. If so, it will be added to the already existing ticket. If, however, the idea is new, it will be analysed by our application development team. Ticket analysis sessions are held on a regular basis every 3–4 weeks.
The ideas that go through verification with a positive result will be put in the work schedule and will be systematically introduced to all users.
Feel free to use the form and contact us.