Please be sure to check your SPAM folder to be sure the email has not slipped into there.
Not SPAM folder?
Please be sure you have marked our domain (tomhm.com) as a safe sender to ensure your account is not blocking emails.
You could also make sure our IP: 220.127.116.11 is excluded from spam detection.
Email address doesn’t create yet
This is a common problem when you have created an employee profile in tomHRM and sent e.g. invitation message, but the Email Address has not yet been created.