Invoice delivery depends on your payment method:
Payment Method | Invoice Delivery |
---|---|
Bank Transfer | Sent automatically by email |
Credit Card | Available for download in your account |
Bank Transfer Payment Invoices
How Invoice Delivery Works
If you chose bank transfer payment when purchasing tomHRM, VAT invoices are sent electronically by email before each new billing period begins.
Where Invoices Are Sent
Invoices are sent to the email address specified in Account > Invoices & Billing under the Sending invoices by email section. This address is set by the account owner.
Quick check: You can view which email address(es) receive invoices at any time by going to Account > Invoices & Billing.
Important Notes
- Bank transfer invoices are never available for download in the system
- Invoices are only sent by email
- To change the email address, see how to update your invoice email address
Credit Card Payment Invoices
How to Access Your Invoices
If you chose credit card payment when purchasing tomHRM, VAT invoices are available for download in your account.
To download invoices:
- Go to Account > Invoices & Billing
- Find the Invoices section
- Click on the invoice you need